Tapanda!
and assessing
processes
and assessing
processes
Assessing and repairs are a crucial function for Insurer’s and Fleets. The handling of claims can cause errors and are time consuming. Our Customers engage us to identify correct costs, resolve claims faster and exceed their customers’ expectations.
The Tapanda difference
1 Hour
Acknowledge and triage within an hour of instruction.
3 Hours
Necessary contact is made and assessor is allocated within 3 hours
24 Hours
95% + of assessments are completed within 24 hours
48 Hours
A completed detailed assessment report with supporting documentation will be submitted to you.
Why choose us?
We are unique and challenge the status quo of traditional models offered in the industry. Adaptability is at the core of all our solution offerings. We will work with understanding your Customer base, preferred customer experience and adjust to suit.
With extensive experience in managing motor assessing outcomes, repair cycle times and automotive services, we commit to delivering outcomes that service your requirements.
Our Team
Assessing Philosophy
We will achieve a true cost of repairs, of the highest quality in a timely manner.
Assessing Expertise
We are industry experts. Our Assessors are trade qualified with all having owned, managed or worked in repair shops with extensive experience repairing all types of vehicles.
Assessing Experience
Experience with working and managing assessments for Australia’s largest Insurer’s, Fleet Management Organisations and Brokers. From insureds, third parties, rentals, novated lease and self-insured customers, we have experience assessing everything from a bicycle to a harvester!
Contact Us
Tapanda represents completeness. We help by managing one or all pain points, enabling you to support your business and customer.